Privacy Policy

At Eliana, we are committed to protecting your privacy and personal information.

Information We Collect

When you place an order or interact with our website, we may collect personal information including:

• Name
• Email address
• Shipping and billing address
• Payment information
• Phone number (if provided)

How Your Information Is Used

• Process and ship orders
• Communicate with you regarding your order
• Provide customer support
• Improve our website and services
• Send marketing emails (only if you have opted in)

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment details.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

By using our website, you agree to the use of cookies.

Third-Party Services

We may share necessary information with trusted third parties such as shipping providers and payment processors in order to fulfil your order.

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request corrections to your information
• Request deletion of your data
• Withdraw consent for marketing communications at any time