Shipping

Processing Times

Please allow 1–2 business days for your order to be processed and dispatched.

UK Shipping

UK orders are shipped via Royal Mail Tracked 24 or 48.

We offer free UK shipping on orders over £100

Once dispatched, orders typically arrive within 1–3 business days depending on the shipping method.

Worldwide Shipping

International orders are shipped using Royal Mail International Tracked or International Signed services, depending on the destination. Customers are responsible for any customs fees, duties, or taxes incurred upon delivery. 

Delivery times typically range between 5–15 working days depending on location.

Please note that delays may occasionally occur due to customs or postal services, which are outside of our control.

Pre-Orders

Any pre-order items wait time will be clearly stated within the product listing.

Pre-order processing times may vary between approximately 10-20 working days before dispatch.

If your order contains both pre-order and ready-to-ship items, your order may be shipped together once all items become available.

Additional Information

Please ensure all shipping information is entered correctly at checkout, as we cannot be responsible for orders shipped to incorrectly provided addresses.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

For any further assistance do not hesitate to reach us at:
contact@shopbyeliana.co.uk